1. Product Orders
Orders can be cancelled within 24 hours of purchase or before the item is dispatched.
Once the product is delivered, cancellation is not possible (only replacement/refund rules apply).
2. Recharges & Bill Payments
Recharges and utility bill payments are processed instantly and cannot be cancelled once initiated.
3. Repair Services
Service requests may be cancelled before the repair process begins.
Once repair has started or parts are ordered, cancellation is not possible.